FREQUENTLY ASKED QUESTIONS
What is occupancy capacity of the Event Spaces at Plexpod?
Each Plexpod event space has a unique occupancy capacity based on specific setups, however we can accommodate up to the following occupancies:
- Theater Setups – up to 700
- Banquet Setups – up to 340
- Club or Informal Setups – up to 400
What is the rental fee for a private event?
Our rental rates may vary based on the time of year, and the day of the week. Please contact us for specific rates.
Do you have outdoor Event Spaces?
We have several Event Spaces which allow outdoor access and setups. This can be accomplished with outdoor seating, umbrellas, plants, carpet, and stanchions.
What if I exceed the time booked?
It is always recommended to book an adequate amount of time to ensure no encumbrance occurs due to another event scheduling either before or after your event. You will not be allowed access to the space prior to your scheduled booking. If you exceed your total hours booked and are not out on time, you will be charged for the additional hours, including tear down time. Staff will work closely with you to determine whether your hours booked appear adequate for you event.
What technology is available?
Each Plexpod Event Space is unique with a variety of technologies available.
- Fully integrated “club level” sound system, compatible with DJ, and Live Band setups*
- High Definition Projection & Screens
- Intelligent Lighting System (stage lights, dance floor lights, banquet table accent lighting)
*Technicians are required for all live music performances
What is included in the catering prep areas?
- Three-compartment sink
- Ice machine
- Work & Prep counter space
What other services do you provide?
- Exclusive bar packages tailored to your event
- Additional table and chair rentals
- AV & Lighting technical support (including coordination of light design)
Where do my guests park?
Ample parking is available in adjacent parking lots. Local valet companies are also available for hire. Please inquire for more information.
Is security personnel provided or required?
One (1) licensed contracted security person is required for over 200 guests, when alcohol is served. Security personnel are not provided by the facility, however security services are readily available and affordable.
Does the building have heat and air conditioning?
All Plexpod facilities have central heat and air conditioning.
How do I book a date?
A 50% deposit of the rental fee is due at the time of booking. In addition, we require a security deposit, which is refunded within 14 business days after the event, provided there are no damages. Your remaining balance is due 30 days prior to the event. Plexpod accepts check, money order, and all major credit cards (3% service fee for credit cards).
What is your cancellation policy?
If you cancel more than 60 days prior to your scheduled event, you will receive your rental fee deposit back minus a $250 non-refundable booking fee. Within 30 days of the event, you forfeit your rental fee deposit, however your security deposit will be returned to you. If you decide to move the date of the event, you may do so, pending availability, and any non-refundable booking fees will be applied to the new booking.
Is smoking allowed?
Plexpod is a non-smoking property. .
Are candles allowed?
All candles must be contained in votives with bottoms. Open flames are not allowed anywhere in the facility. All candles must be raised. No candles are permitted on the floor of the venue.
Are there any restrictions to the vendors I can use?
Plexpod can provide a list of preferred vendors. They are experienced in working in our venues and represent the high standard we hold ourselves to. Their signature talents pair wonderfully with the character and atmosphere of the space. That said, we are flexible and accommodating and will consider other vendors at your request. The one exception is that any furniture or fixture rentals must be approved by Plexpod personnel.
Is there a dressing area or green room on-site?
Yes, there are many creative ways to use the adjacent Commons areas of the facility, including dressing rooms and green room areas.
Is the building ADA accessible?
Yes, all Plexpod facilities are ADA accessible.
Do I need to hire an event planner or coordinator?
Plexpod staff are not responsible for coordinating your event. You are encouraged to hire an on-site coordinator for all activities during your event.
Am I allowed to use my own bartenders or have my caterer provide bar service?
Yes. However, all beverage services must be licensed to operate. Plexpod is happy to provide recommendations for approved beverage providers upon request.
Is Plexpod pet friendly?
We understand that pets often are cherished members of the family. Well behaved pets on leash are permitted in the space during an event ceremony with prior approval. ADA Service Animals are always welcome at Plexpod.